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VXI Acquires Symbio!

VXI Global Solutions (VXI) a leading provider of call center/business process and information technology outsourcing services recently acquired Symbio to round our portfolio of technology solutions and service offerings for all our clients.

VXI and Symbio – Stronger Together

The new Symbio specializes in complete call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing with more than 18,000 employees worldwide. VXI creates custom solutions in business-to-business and business-to-consumer applications, which allow clients to achieve success in their market goals.
The combined offerings of VXI and Symbio expertise will benefit all VXI and Symbio clients as we move forward together.

VXI

Established leader at providing voice of the customer (VoC) BPO services to global brands

Symbio

RDaaS (Research & Development as a Service) solutions provider: strategic insight, agile software development and quality assurance, testing and globalization

Bain Capital

Insight in business development and management, and creating global business opportunities for the company

VXI clients work in different industries and verticals. Our solutions vary from BPO to ITO, across a variety of services and offerings.

Industries and Verticals

  • Communications
  • Cable/ Satellite
  • Financial Services
  • Retail
  • Travel and Hospitality
  • Healthcare
  • Media and Entertainment
  • Technology

Business Process Outsourcing:

  • Customer Care
  • Up-Sell/ Cross-Sell
  • Inbound/ Outbound Sales
  • Technical Support
  • Market Research
  • Multi-Channel Solutions
  • Order Processing
  • Reservations
  • Retention and Loyalty Programs
  • Back office Support

Information Technology Outsourcing:

  • Application Maintenance and Testing
  • Global Release and Localization
  • Quality Assurance and Testing
  • Software Development
  • Research & Development Operations
  • Systems Management
  • Database Analysis
  • Technical Support
  • Database Management
  • Infrastructure Management

VXI Centers

Los Angeles, California 

  • Lubbock, Texas
  • Youngstown, Ohio
  • Canton, Ohio
  • Cincinnati, Ohio
  • Tuscon, Arizona
  • Barranquilla, Colombia
  • San Salvador, El Salvador
  • Guatemala City, Guatemala
  • Makati City, Philippines
  • Quezon City (3), Philippines
  • Davao City (2), Philippines
  • Shanghai (2), China
  • Beijing, China
  • Chengdu, China
  • Guangzhou (2), China
  • Xintai, China

Symbio Centers

San Jose, California 

  • Dallas, Texas
  • Helsinki, Finland
  • Stockholm, Sweden
  • Tampere, Finland
  • Oulu, Finland
  • Kuopio, Finland
  • Lahti, Finland
  • Salo, Finland
  • Shenzhen, China
  • Guangzhou, China
  • Beijing, China
  • Sichuan, China
  • Zhejiang, China
  • New Taipei City, Taiwan
  • Kuala Lumpur, Malaysia
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CONTACT US

Symbio is a Global Digital Services company. We help our clients with Transformative Digital Services that connect, engage, and drive enterprises. Symbio has developed a comprehensive services and solutions portfolio to help create, enhance and differentiate our enterprise clients’ businesses. Our engagement model allows us to be responsive to ever-changing markets and technologies, creating long-term partnerships. We are consistently looking for new ways to incrementally improve our clients’ businesses.

We work best in complete collaboration with our clients, and it all begins with a conversation. No matter what industry you serve or where you are in the world, we can help you with your digital innovation journey to transform your business and your customer relationships.

Let’s start the conversation!

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