Web-Based Application Testing
The client came to Symbio with a clear directive. They needed to vastly improve their overall testing efficiency, while increasing productivity for their web-based software platform. Their solution required the ability to adapt to an ever-changing Multiverse (multiple platforms, languages and OS) of technologies, and the need to test and perform on a variety of Desktop, Mobile and Tablet interfaces which grew larger by the day. Adding to the overall complexity was the myriad of new functionality that was being rolled out to production each month.
In 2005, Symbio created a partnership with the client that was grounded upon the need for an intelligent and unique end-user experience, while maintaining versatility and mobile capability on a variety of devices.
Symbio assembled a seasoned team of test professionals to retroactively build out a comprehensive suite of test cases and establish a regression baseline for their core functionality. In parallel, test leads worked with support teams to develop traceability matrices and functional test cases for new features, ensuring that they worked seamlessly with the legacy platform.
Symbio’s deep experience with operating systems, languages, and tool sets ensured the team would be able to navigate the client’s complex environment, which included Linux, Unix, Windows, iOS, Android, JAVA and .NET, with ease. As the relationship evolved, the team introduced additional test tools like JUnit, SoapUI and Selenium, which increased test efficiency and helped ensure critical defects were found upstream.
Though versed in quality processes, testing best practices, and technology, the key differentiators that Symbio provided was our ability to partner with the client, understand their needs, and communicate efficiently regarding requirements, changes in scope, priority, and project deadlines.
The client has been a close partner with Symbio for almost 10 years. During that time, we have evolved the relationship from supporting a single project to providing a multifunctional team that provides testing services for their entire product suite. In this decade-old partnership we have made significant advancements in all phases of testing for the client and their software platform which have resulted in faster time to market, more projects and feature sets being delivered concurrently, and an overall reduction in defects.
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