In 2014, Symbio was purchased by VXI Global Solutions. VXI provides global BPO, call center and customer care services that enable clients to manage their business and customer relations more efficiently. Headquartered in Los Angeles with over 21,000 employees worldwide and 40+ global office locations, VXI’s integrated service centers support all customer engagements in multiple languages in the United States, Philippines, South America, and China.
This acquisition combines Symbio’s technology solutions with VXI’s leading business process and information technology outsourcing services. Symbio has the ability to provide custom solutions in business-to-business and business-to-consumer applications. More importantly, combining our two entities gives us the wherewithal and business process knowledge to help software development companies build call center solutions more quickly and cost-effectively.